management, charming, inspire
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Justin Barry
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#51 - Management : Get ahead by being charming!

posted by LSF Guest, Premium MembershipSaturday, February 27th 2010 @ 1:11 AM

Music has charms to soothe the savage breast...To soften rocks, or bend a knotted oak. William Congreve.  I am sure this does, but in the hands of a skillful manager, can also produce some very positive results!

So what do we mean by being charming.  Well, what about this quote...It is absurd to divide people into good and bad. People are either charming or tedious. Oscar Wilde (1854 - 1900), Lady Windermere's Fan, 1892, Act I

Wikipedia's definition is more what I agree with: pleasant, charismatic

Managers often need to walk a fine line when it comes to persuading people on difficult proposals or resolving challenging disputes.  Look no further but to use some of your charm to make things happen!

So what are the steps we can take:

  • Express appreciation - take whatever opportunity there is to show and express appreciation to others as this increases their self-esteem and they also feel more competent and capable.
  • Give people your attention - probably the most important one of all because the more closely you pay attention to other people, the more valuable and important they will feel they are, and the more they will like you.
  • Give them your acceptance - everyone wants to feel accepted and this means you need to accept them without limitation, never to criticize or find fault.

So, I guess this is all easy stuff....

Good luck everyone!!

Harold James

 


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Comments
JeanneEichler said on Saturday, February 27th 2010 @ 4:45 AM:

How about being fair and somewhat predictable?  I'm not saying that the person needs to be without spontanaety or surprise, but might be more trusted by those that they lead if they perform/react consistently.

 

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Des Bergin
Premium Membership
DesBergin said on Saturday, February 27th 2010 @ 10:47 PM:

Hi Harold I like the accepting someone without limitations this is not easy. What do you think of this charming comment onthe Bee Gees music , a review of an album by them in 1988. The CIA  is planning to cripple Iran by playing this album on special loudspeakers secretly parachuted into the country. Could not put it better myself. Regards Des Bergin

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Adrian Keys
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AdrianKeys said on Thursday, March 18th 2010 @ 2:52 PM:

Thank you for an interesting article Harold!

I guess it takes practice to make the compliments sound sincere and finding the time to give staff your time is not always possible.

All the best

Adrian.

 

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Justin Barry
Group Administrator
JustinBarry said on Thursday, April 1st 2010 @ 12:08 PM:

Great article Harold!!

I think it is a fine balance between pulling your staff towards higher achievement and being charming.

The more time you give to your team members, the better the opportunity to tip the balance of being perceived as charming!

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JoanneKMc
Personal Membership
JoanneKMc said on Thursday, April 1st 2010 @ 6:40 PM:

Having been in management for 12+ years I would certainly agree with Harold that being charming can go quite far - and is often the very best course to take in your dealings with people. However, experience has taught me that there are times when being charming is simply not appropriate; at those times often the best you can hope for is to be tactful.

And acceptance of the people you work with is a tricky thing. One should fully accept their right to be on the planet. And one should definitely take every opportunity, as Harold says, "to catch people doing something right." But that is a very different thing from accepting people's right to do and be whatever they please in the workplace. In my opinion, I would be remiss as a leader if I were to let ongoing mistakes, inappropriate behavior, misuse of resources, etc. slide for the sake of being accepting and never criticizing or finding fault. As Jeanne points out, it is also the responsibility of the leader to be fair. The good people on your team shouldn't be carrying more load than they should because you, as the leader, are unwilling to confront less contributing members.  

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